Information management strategy
Friday, June 15, 2007
Monash University’s information management strategy case study
As a big university that has many students all around the world and up to 10.000 staff Monash University deal with a huge number of information everyday. The complexity of information needs good information architecture to manage it. Information architecture is deal with information environment design and the management of information design process. (Morrogh, 2002). The efficiency and effectiveness to manage information is one of key success in information management in Monash University. How the huge number of information can be managed so it will be usefull for entire university. Bad information management will affect to people who will access it, for instance the unmanaged information cause the longer time to search and if people search through intranet, it will increase cost. Another risk is lost of data and produce bad decision. (Bailey, 2007).
There is a strategy to ensure Monash University’s information management to meet its sustainability. Such as evaluate the current system and it is usability. This means that how the current information management system can meet the requirement. Evaluation involves all users such as student, staff both new and current, graduate student to asses the current system and determine what improvement that should be taken. That kind of user also involve during the implementation, this is important because they will use this information management technology.
There some progress change in Monash information management strategy such as the migration of Monash intranet into my-monash. This migration is to fulfil the user need to access many kind of information in Monash University. My monash also offer secure information to each user by giving user name and password and can be accessed from everywhere. Monash University also ensure that information should be accessed by anybody who needs it, anytime, anywhere, and anyhow.
Monash University information management also improving support for collaboration activities for staff and user, giving desktop video conferencing, enhanced telephony service for staff.
To meet user and business needs Monash University deliver information through web technology which is much easier and effective to access by all type of user. Monash University use user centre approach to deliver their information. Monash develop main Monash web site, my-monash portal and enhance research directory. Through this system it is easier for user to find sort of information that they need. And for business purposes the use of web technology can help manage web content efficiency.
To encourage innovation among their user Monash University Information management strategy is measured by there is a planning for individual and workgroup practice, conduct seminar, forum and case study as a media for learning and sharing. Following by training to develop new skills supported by manual how to use such a technology. Through these method hopefully can encourage user to use new technology and always increase their ability while dealing with information management innovation technology.
Good information management is key success for every organization In globalization age people need information more that everything. Good information management create a good decision making that make organisation sustain in globalization age. Monash University still struggling with their information management strategy to competes with other organization world wide.
References:
Bailey, N, (2007). IM, Monash University and Monash’s IM strategy. Lecture Notes IMS5033.
Monash University Information Management Strategy (2006) http://monash.edu/staff/information-management
/strategy/imstrategy-julyupdate-
complete12aug06.pdf
Morrogh, E, (2002). Information architecture: from craft to profession. Boxes And Arrows. Retrieved May 16, 2007 from World Wide Web:
http://www.boxesandarrows.com/view/
information_architecture_from_
craft_to_profession
Posted by noah 4:54 PM
Labels: recordkeeping system
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